Contact

Pre-application guidance is free, is given in writing within five working days, and is marked advisory. Ask before you spend money, not after.

Office of the Authority

Address: Sumya Sky View, 14th Floor
1401–1404, Karachi, Sindh
Telephone: +92 21 99336226
General: info@sepra.gos.pk
Registrar: registrar@sepra.gos.pk
Hours: Monday to Friday, office hours

Investor facilitation desk

Any person may ask whether an instrument is required, and which one. Guidance is given in writing within five working days, free of charge, and is marked advisory. It does not bind the Authority in a later proceeding.

Writing to us about an application

Address correspondence to the Registrar rather than to a Member individually, so that it is placed on the file and forms part of the record.

For a faster answer, tell us

Whether any part of the project connects to the national grid, including a standby connection. It is the first thing we check and it changes everything.
Who will consume the electricity, and whether they are in your corporate group.
The installed capacity of the plant, and the load of each consumer.
How the power will physically reach them: a private wire, an internal network, or somebody else’s network.
Where the plant and the premises are, by district.

Before you write

The checker answers most enquiries in about a minute, and tells you which form to file and what it costs. Try it first.

Who to contact about what

Your question	Where it goes
Do I need a licence, a registration or a concurrence?	Investor facilitation desk, or the checker
The stage my application has reached	The Registrar, who must tell you on request
A complaint against a licensee	The Registrar. No fee at any stage
A fee, a demand or a surcharge	The accounts function, through the Registrar
A submission in a consultation	The Registrar, free of charge
Media and public information	info@sepra.gos.pk